Privacy Policy

Last Updated: March 2026

Infinity Tintz ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, and protect your information in accordance with Canada's PIPEDA and Alberta’s PIPA.

Information We Collect

We collect personal information when you request a quote, book an appointment, or interact with our automated booking systems.

• Name, Email address, and Phone number
• Vehicle information (Year, Make, Model)
• SMS Opt-in data and messaging history
• IP address and website usage via cookies

How We Use Your Information

Your information is used to:

1. Provide service quotes and schedule appointments
2. Send automated booking confirmations and reminders via SMS/Email
3. Communicate regarding tinting specifications or removal requirements
4. Send marketing updates (only if you have explicitly opted in)

SMS & Mobile Communication

By providing your phone number, you consent to receive text messages from Infinity Tintz regarding your service inquiries and bookings. Message frequency varies. Reply STOP to opt-out at any time. Message and data rates may apply.

Sharing of Information (A2P Compliance)

We use trusted third-party platforms (including CRM and SMS service providers like GoHighLevel) to manage our communications.

Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We take technical measures to protect your data. While we use secure CRM platforms to manage customer info, no electronic storage is 100% secure.

Contact

For questions regarding your data, contact Infinity Tintz via the contact form on our website.

Terms of Service

Last Updated: March 2026

By booking services with Infinity Tintz, you agree to the following terms.

Services & Pricing

Infinity Tintz provides automotive window tinting (Standard & Ceramic) and professional tint removal.

• Quotes are estimates and may change upon physical vehicle inspection.
• Final pricing depends on vehicle size, glass complexity, and existing film condition.

Cancellations & Deposits

We require 24 hours notice for cancellations. Failure to provide notice may result in the forfeiture of any booking deposits.

Vehicle Condition & Liability

Customers must disclose existing damage (glass scratches, failing defroster lines, or non-factory electronics) prior to service.

• We are not responsible for damage to non-factory door seals or aftermarket electronics not disclosed.
• Tint Removal: While we use professional steam methods, we are not liable for pre-existing damage to rear defroster lines on aged or degraded windows.

Warranty

Warranty covers film bubbling, peeling, or delamination based on the specific film tier purchased. Warranty is voided by physical damage, improper cleaning (use of ammonia), or rolling windows down before the 3-5 day drying period.

Contact

For any questions regarding these Terms, please contact us through the website contact form.